Your business could be owed money due to miscalculated energy bills.
We've assisted hundreds of companies with claims of up to £5,000,000. See how much money you might be owed in three quick steps.
How do energy brokers mislead customers?
Did your energy broker disclose the total amount they earned from arranging your business contract? Most don't, in our experience, and there's usually a good reason for that. Brokers understand that if they had to fully disclose their earnings, they would not be able to pay the kind of commissions they do now. After all, would you sign up for a deal if you knew a significant portion of your bill was going to your energy broker?
They may have even told you that the service was free, or that the broker was paid a commission by the supplier as a "introducers fee," or something along those lines. Most brokers typically receive their commission directly from the supplier with whom they place you, and it is built into the unit price they arrange for you. Often, the energy brokers do not disclosed to you.
Claim up to £5,000,000.
Our clients have managed to claim back their money from any amount up to £5,000,000. Start your claim today and see what you are owed.
Are you due an energy refund?
Millions of UK businesses use an energy broker on a regular basis to source their business energy needs, acting as a go-between between you and the supplier. If you used an energy broker, they may have hidden commissions in your energy contracts without clearly explaining this to you.
Energy brokers are required by law to disclose any commissions earned, but many have made misleading statements or have concealed financial incentives over the years.
Over 90% of the businesses we've spoken to have used an energy broker, and our average claim is more than £25,000, with some businesses eligible for millions of pounds in energy compensation.
We believe that up to 2 million businesses are eligible for compensation, and we want to make filing your energy claim as simple as possible.
Energy Claims Assistance is comprised of Legal and energy experts with over 30 years of experience within their fields, which allows us to quickly identify if your energy bill has been miscalculated, and if so, recover your money for you.
The process is very straightforward and hassle free. All we need is a few bits of information to get started and process your claim:
- The name of the broker you used
- Copies of supply contracts or invoices
Once we have your details, we will start to value your claim, liaising with the broker and supplier on your behalf. We will keep you fully updated on the progress of the claim and answer any questions for our team that you may have.
FAQs
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This is quite often the case, but this does not determine whether or not you have a claim. In a lot of circumstances it is conceivable that a broker can save you money because of the excessive deal you were on previously, but there can still be a substantial amount of hidden commission resulting in a claim.
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Usually brokers tend to persuade clients to take a longer-term contract than short term, and in doing so claim that the market is likely to increase during this time. However, brokers are motivated to sell longer-term contracts and they are more appealing to them because the commission is multiplied by the length of the contract, usually representing a larger claim amount.
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Unfortunately, energy brokers are not regulated, and OFGEM have no powers (at present) to deal with them. We are pushing the likes of OFGEM, Citizens Advice etc to enforce a code of practice, and regulate the industry, but in the absence of regulation, we are looking to push for financial redress for businesses that have been misled.
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That could well be the case and usually clients perceive that brokers do earn a negligible sum that does not affect their energy costs. However, our average claim amount is over £25,000 and this can extend to significantly higher. Our experience tells us that clients are usually shocked to find the true extent of the undisclosed commission amounts.
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Because of the misrepresentations that can be made and the way in which brokers can mislead, even the most astute finance directors and teams can have miscalculated bills.
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We completely agree. Ultimately energy brokers are businesses and ought to be paid. However, generally brokers are paid by adding a margin to your rates which can occupy a significant proportion of your energy spend and according to the duties that they owe to you, they ought to fully and frankly disclose this to you and the amount of their commission.
Get in touch.
For more information on any of our services, or to make a claim, please get in touch via the below.
Telephone: +44 (0) 204 542 5254
Email: admin@energyclaimsassistance.com
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